Extended return policy for Holiday shoppers
Purchases made after Nov. 15th 2013 can be returned up to Jan 15th 2014.
Standard 15 day Hassle Free Refunds
This item may be returned for a 100% refund if you are not completely satisfied.
For a refund, it must be returned with original tags still intact and post marked prior to 15 days of original product delivery.
We have a quick and easy return process. You can read the returns and exchanges instructions here.
1 Year Product Guarantee
This item may be returned for replacement or credit if found defective in any way.
We guarantee this product's workmanship and material quality for one year from the date of purchase, assuming normal use.
Please contact our Customer Care center for questions regarding product guarantee.
Write a Review
From: Newmarket, Suffolk, UK
Website easy to negotiate.
Easy to order goods.
Very good value.
Emails promptly answered.
Boots arrived quickly and they are perfect.
customer from UK
Next size down fits perfectly! Love these boots, well made, warm and very comfortable! Very quick refund and replacement, cannot be faulted. Will use this site again.
Although I understood that the size runs very small and I double checked by email to Fur Hat World with my size for Ugg Boots, was so disappointed that the boots were too large, can't wait to get the replacements that I have ordered, in the next size down!
Customer service very helpful, replied to my email almost immediately!
Very warm and cute boots,but the size runs very small.I have ordered my size according to my shoe size, and when I received and tried these boots with very thin socks on, and boots were squeezing my toes.I have to return and order one size bigger ones,I hope the next size will fit me this time