Extended return policy for Holiday shoppers
Purchases made after Nov. 15th 2013 can be returned up to Jan 15th 2014.
Standard 15 day Hassle Free Refunds
This item may be returned for a 100% refund if you are not completely satisfied.
For a refund, it must be returned with original tags still intact and post marked prior to 15 days of original product delivery.
We have a quick and easy return process. You can read the returns and exchanges instructions here.
1 Year Product Guarantee
This item may be returned for replacement or credit if found defective in any way.
We guarantee this product's workmanship and material quality for one year from the date of purchase, assuming normal use.
Please contact our Customer Care center for questions regarding product guarantee.
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Little Ball of Fur
This jacket is a lovely thing: pretty and soft, even better than I had imagined. Runs a bit tight, though.
From: NY, USA
Very good quality, but sizes run kind of small, so unfortunately, will have to return it.
The jacket is top quality. The fur is great. The Mahogany is a deep rich chocolate brown. It's soft, warm and cozy. I wanted to keep it, but I returned it due to sizing conflictions. I did not find this true to a XL 16-18 at all. The jacket was a bit too tight. Since this is Canadian, I think they're European sizing? This fit more like a US 14-16 (not a 16-18). Unfortunately, this does not come in a XXL, which would have fit fine. It's a great buy and I wanted to keep it. But, it was just too tight on me.
This jacket is soft, good quality and fun. It's loosely shaped and the pom-pom ties are not as classic as I would like but, overall, it's a great mix between casual and dressy and packs up small for travels. I like it alot.
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