Standard 15 day Hassle Free Refunds
This item may be returned for a 100% refund if you are not completely satisfied.
For a refund, it must be returned with original tags still intact and post marked prior to 15 days of original product delivery.
We have a quick and easy return process. You can read the returns and exchanges instructions here.
1 Year Product Guarantee
This item may be returned for replacement or credit if found defective in any way.
We guarantee this product's workmanship and material quality for one year from the date of purchase, assuming normal use.
Please contact our Customer Care center for questions regarding product guarantee.
Write a Review
Beautiful! Feels lightweight, very comfortable, but very warm! Love the length, it can be worn for a more casual look as well!
The customer service was excellent!!
From: Toronto, Ontario, Canada
This is a beautiful coat but there was a defect with one of the front closures and the garment had to be returned. Customer Service was extremely helpful with the return and the package was shipped back today. I am confident that I will receive a full refund on the product and am just waiting for that to be processed against my account so that I can place a new order. This will be the 4th item I am purchasing and I am a very happy and satisfied customer. I would recommend this company to anyone who is interested in purchasing fur products.