Extended return policy for Holiday shoppers
Purchases made after Nov. 15th 2013 can be returned up to Jan 15th 2014.
Standard 15 day Hassle Free Refunds
This item may be returned for a 100% refund if you are not completely satisfied.
For a refund, it must be returned with original tags still intact and post marked prior to 15 days of original product delivery.
We have a quick and easy return process. You can read the returns and exchanges instructions here.
1 Year Product Guarantee
This item may be returned for replacement or credit if found defective in any way.
We guarantee this product's workmanship and material quality for one year from the date of purchase, assuming normal use.
Please contact our Customer Care center for questions regarding product guarantee.
Write a Review
From: London, UK
It's a great coat. A lot of fur is shed and even after wearing it about 10 times, there's a lot of shedding. Cust service team said it shouldn't happen but would settle down after a while. We'll see if that the case this year...! I'm a 32GG (size 16 UK) Bust and a size 12 (UK) waist. I ordered a medium and am 5'1". It fit well, but of course, the bust button pop open so I've had to stitch in a concealed ribbon to help keep my jacket shut. Really think about your size when you order and talk to cust service to ensure you get it right, They are very helpful. There's an £80 custom's charge to pay as well, so factor that into your shipping bill. Overall, Love the coat.
I love my coat.....it is warm and looks great on
From: SLC , UT
Beautiful Coat. Size is right on. My wife loves it. Warm and soft.
From: brookline, MA
great product as described in the website. LOved it and my roommate is also a big fan of this coat.
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