Standard 15 day Hassle Free Refunds
This item may be returned for a 100% refund if you are not completely satisfied.
For a refund, it must be returned with original tags still intact and post marked prior to 15 days of original product delivery.
We have a quick and easy return process. You can read the returns and exchanges instructions here.
1 Year Product Guarantee
This item may be returned for replacement or credit if found defective in any way.
We guarantee this product's workmanship and material quality for one year from the date of purchase, assuming normal use.
Please contact our Customer Care center for questions regarding product guarantee.
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From: Chicago, IL, USA
Very soft, light and warm ! Shipped fast. I ordered two in different colors. Like it ! Thank you.
From: Ottawa, ON
This hood/scarf is very nice and light and instantly adds sophistication to any outfit, especially when wearing as a scarf. There are a couple of things one needs to be aware - the shape of the hood was a little weird at first, like it had been folded for a long time so the top was sticking out like an Iroquois haircut, LOL. After a while however, it regained a normal round shape. It was also shedding a little in the beginning, which was annoying as little hairs kept getting into the eyes. Also, the knitted structure is very loose so this hood will definitely not provide any warmth in windy weather but it works well under a more substantial hood. Otherwise, it is warm, soft, lustrous and beautiful. The service was very quick, no problems at all. Thanks!
From: Inverness UK
My original hood flew off during a gale, never to return! I replaced it immediately as everybody was asking why I wasn't wearing it any longer...usual very efficient service, thanks.
It is lovely and very full with the fox fur.... Only misgiving was that it had been folded in half and it had a strange shape when it arrived....maybe it needs to have some shaped filling for packaging to prevent this, Meanwhile I have had it on a hat form to reshape....... That said I will be ordering more.
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