Extended return policy for Holiday shoppers
Purchases made after Nov. 15th 2013 can be returned up to Jan 15th 2014.
Standard 15 day Hassle Free Refunds
This item may be returned for a 100% refund if you are not completely satisfied.
For a refund, it must be returned with original tags still intact and post marked prior to 15 days of original product delivery.
We have a quick and easy return process. You can read the returns and exchanges instructions here.
1 Year Product Guarantee
This item may be returned for replacement or credit if found defective in any way.
We guarantee this product's workmanship and material quality for one year from the date of purchase, assuming normal use.
Please contact our Customer Care center for questions regarding product guarantee.
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Absolutely beautiful!!! Received many compliments. I have the black one too...
This hat is spectacular. Stunning. I look and feel like a million dollars (without spending a ton of money) I have received many compliments. I received my purchase in 2-3 days; very fast. I have made other purchases as well, and will continue to do so.
This hat is truly stunning. The only problem I had wasn't to do with the hat at all. It's my head. Yup, my head! I'm petite and barely 5' tall. My head is of course small too. This hat takes over my entire head so I don't have enough face sticking out. I look ridiculous in spite of this beautiful white hat. I've returned it and have ordered a hat with a fur brim instead. I haven't received the new hat yet but I'm sure it's on it's way. This website and company is outstanding and a pleasure to deal with. This is my second time using this website and I wouldn't hesitate to order again and again. They deliver on their promises, products are exactly as stated/shown and they do it all in a timely fashion. 10 out of 10. I'll post again when I receive my new "small head friendly" hat.
From: Akron, Ohio
the most comfortable and beautiful hat ever! does not
blow off my head in gusty winter winds!
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