About Us
Company Background
FurHatWorld.com is the Internet’s leading fur hat and winter apparel accessory supplier. Our website offers the Internet’s largest selection of quality fur hats and winter fur outerwear accessories. We pride our self in providing superior quality winter apparel products in the latest styles at factory direct prices.
Many of the items available on our website are made in Canada or the USA and many are made as ordered. We use commercial manufacturing facilities that are able to produce most items within 1-2 days of your order being placed. You can be guaranteed the fur, leather, or sheepskin will be fresh and the item will be the size and color of your specification. We also welcome custom design orders.
Quality is extremely important to us. We utilize only fresh, new, prime quality fur and sheepskins. If you notice other websites selling fur products at extremely low prices, it is likely because they are using less expensive recycled fur or second quality fur. The fur pelts used in our products are guaranteed to be fresh new, #1 quality, thick, soft, and beautiful.
Every single finished product gets quality inspected before it is shipped. If for any reason you are not happy with your purchase you may return it for a full refund. Your satisfaction is our reputation and we take great pride in satisfying all of our customers.
Company Addresses
The FurHatWorld.com head office is located in Winnipeg Canada. Many of our products are manufactured and shipped out of Winnipeg. Regardless which location our items are shipped out of, UPS will deliver them to anywhere worldwide within 1-6 days. We also have manufacturing and distribution in New York NY. Our addresses are:
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Customer Service Numbers
Questions or to place a new order by phone:
USA & Canada: 1.888.402.2680
International: (001) 204.975.9244
Service hours:
9am – 5pm Central Time, Monday to Friday
Do You Have A Retail Outlet?
We have an online store with offices and warehouses in Canada and the United States for distribution and customer service. Products seen on our website are shipped factory direct to our customers and as a result we pass savings on to the customer therefore we do not operate a retail store.
Some of our products can be found in retail outlets in various locations around the world however these outlets are independent and not directly associated with our online store.
Return Policy
You may return your purchase for any reason within 15 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs, please visit our Return Instructions page for full details.
Top 10 Reasons to Buy From Us
1. Low Prices
The products on our website are shipped factory direct to our customers, which allows us to offer them the lowest price possible
2. Quality products
All our products are genuine fur unless otherwise specified (ex. Faux Fur). Every product you see on our website is made with high grade materials and is top quality.
3. Same Day Shipping
We ship the majority of our products (unless it requires production time) the same day as the order is placed ensuring speedy receipt of your order.
4. Trustworthy and Secure
Our online security system is built for your protection and is one of the safest in the industry. We continually enhance our systems to ensure your shopping protection and satisfaction.
All transactions are conducted through fully secured state-of-the-art 128 bit encrypted secure servers. No credit card information is retained after a transaction is completed and all personal or email information is used for internal business purposes only.
5. Excellent Return Policy
If you are not 100% satisfied with your item you have 15 days from time of receipt to return it. We value the satisfaction of our customers and we want you to be fully satisfied with the product(s) that you order. We provide easy to read return instructions on the packing slip included in your package; you can also find these instructions on our website.
6. Satisfied Customers
Just take a look at our customer reviews! We are known for high quality customer service and our number one goal is to leave you feeling happy with your purchase and satisfied with your service from us. Our customers love our products and come back time and again to order more.
7. Exceptional Customer Service
Our friendly customer service representatives are always willing to help and their main objective is to assist you the customer as effectively as possible. If you have any questions or concerns feel free to send us an email or give us a call, we will do our very best to answer all your questions in as much detail as possible
8. Detailed Product Information on Website
Our website features detailed product information including bullets featuring specific product detail such as type of fur, where it’s produced and length. Our product pages also feature a product description with more information on the item as well as ideas on how or where to wear it. The photos of the products on our website are easy to view. We leave nothing to the imagination when it comes to product information on our website; we want you to have all the details.
9. Easy To Contact
There are several simple ways to get in contact with us, you can contact us through email or telephone and you are guaranteed a prompt response. Please visit our contact us page for our customer service phone number and email.
10. Large Stock Available On Hand
We have several large warehouses filled floor to ceiling with stock and are constantly receiving new products all at the same time.
