Standard 15 day Hassle Free Refunds
This item may be returned for a 100% refund if you are not completely satisfied.
For a refund, it must be returned with original tags still intact and post marked prior to 15 days of original product delivery.
We have a quick and easy return process. You can read the returns and exchanges instructions here.
1 Year Product Guarantee
This item may be returned for replacement or credit if found defective in any way.
We guarantee this product's workmanship and material quality for one year from the date of purchase, assuming normal use.
Please contact our Customer Care center for questions regarding product guarantee.
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Versatile and interesting to look at. It is lovely and soft and very warm yet light.
From: New Jersey
Love the hat, got many compliments. Is a bit tricky to figure out how the headband option works. I tucked the flaps in, which required me to loosen the headband. That worked fine and showed less of the earmuffs on top of the head. Then, I realize that you turn the headband/ear muffs upside down, to duplicate the pic. I like my way better...but it now gives a 4th option. Very soft and I thought the headband was pretty thick and fluffy (someone else said it was not as full -- mine was pretty full!!)
very pleased was a bit worried about buying from so far away
but I am glad i did and went on to buy a cashmere fur cape
and some brown fur trimed boots but have not seen those yes
just back from winter holiday and will pick them up later hope to be purchasing more in the not so distant future
From: St. Louis, Mo
Could not figure out how to wear it at first. Once I did it was beautiful.
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